To start, I’d like you to ask yourself if you’d like to decrease confusion in your office? Take the guesswork out of how to do a procedure? Would you like to guarantee a quality experience for every patient, and boost your team’s productivity? I know we did and that’s why we documented our procedures, creating a procedure manual. The procedure manual is one of the keys to our success and will change the way your business operates in the best possible way!

What exactly is a procedure manual and how is it different from a training manual? The main difference between a procedure manual and a training manual is their purpose and intended audience. 

A procedure manual is a document that provides step-by-step instructions for performing specific tasks or processes. It is intended to be a reference guide for employees who need to carry out the procedures it describes. A training manual, on the other hand, is a document that provides information and guidance for employees who are learning a new skill or job. It is intended to be used as part of a training program to help employees understand the concepts and skills they need to know.

If you need help creating and implementing a procedure manual, our team at KDR Solutions is here to help. Check out our course, Foundations for Patient Experience, for more information.