Foundations For Patient Experience: Module 1
Unlock Your Practice Identity
Module 1 Summary:
This module is divided into four videos that will help you reflect on your practice’s brand and give you insights into how to improve your patient experience.
Download Module 1 Worksheets
Learning Goals:
- Identify your patient experience goal
- Why your practice’s identity matters
- What are Patient Experience Systems
- How to use your practice's identity
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