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KDR Team • August 17, 2023

Series on Navigating Sticky Employee Conversations

Part 4 - Vulnerability is a Superpower

Hey friends! As we near the end of our blog series on navigating sticky conversations, we've saved one of the best tools for last - vulnerability! Now, I know what you might be thinking, "Wait, vulnerability in leadership? Isn't that like showing weakness?" Actually, no it’s a superpower because vulnerability can be a game-changer when it comes to building trust and leading your team to success.


Tool 4: Vulnerability in Leadership


We've all heard the buzz about vulnerability being an essential trait of great leaders, but let's break it down and explore how you can leverage this tool in your medical practice. Being willing to admit that you don't know something might just be the secret sauce you've been missing. Trust us; your team will follow a leader they can relate to, someone who's not afraid to show their human side and acknowledge their mistakes.


Picture this: a team member comes to you with a challenging question, and you're tempted to give an answer even if you're not entirely sure about it. Our advice is to slow down! Embrace the power of slow-thinking. It's okay to tell them, "That's a great question, and I'm not entirely certain about the best answer right now. Let me take some time to think it over, and I'll get back to you."


We call this the difference between fast-thinking and slow-thinking. When you model this behavior, your team learns from it too, and it becomes an invaluable skill in your practice's toolbox. But remember, slow-thinking doesn't mean procrastinating forever. It's vital to circle back to your team member within a reasonable timeframe with more information. It shows that you value their input and are committed to finding the best solutions together.


And here's another pro-tip - if you "fast-think" and later realize you wish you'd made a different decision or given a different answer, be honest about it! Go back to that person and say, "You know, when you asked me about xyz, I thought really quickly, and I'm not sure I gave the best answer. After thinking about it more, I think we should try xyz instead." Boom! More trust points earned.


As we wrap up this series, take some time to reflect on the example scenarios and the language we've shared to help you navigate those sticky conversations with confidence. Imagine how different things would have been if you had these tools earlier. But guess what? It's never too late to level up your leadership game!


So, my fellow leaders, don't be afraid to be real, open, and a little vulnerable. Give your team a reason to follow and trust you by being honest and embracing your human side. Trust us; it works like magic! If you’re looking for more support and resources, don’t hesitate to check out our website or contact us for more information. 

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